How can headhunters improve the success rate of referral?
1. Retain previous candidate information; When calling a candidate, we should try our best to dig out the candidate's information, such as name, telephone number, nature of work, residential address, hobbies, interests, etc. Then try every means to obtain the commonly used communication methods. The purpose is to understand and communicate with candidates easily and naturally without distance, and it is not easy to disgust them.
2. File and group candidates through wechat or QQ; Many candidates' files are very simple. They only have a last name and a telephone number. They don't even know their full names. These are far from enough! For the successful candidate who has been recommended in our hands, we must make a file for him as detailed as possible: basic information, name, telephone, QQ, wechat, address, age, birthday, family status, etc; Candidate characteristics, personality, hobbies, religious beliefs, professional information, experience background, etc; Grouping, such as potential candidates, intended candidates, single candidates, loyal candidates, etc. Establish a set of grouping criteria according to the referral rate of candidates.
3. Thank the candidates after cooperation; Headhunters should take gratitude as one of the routine work after cooperation. I can express my thanks in person or through wechat or QQ. I mainly express my thanks through wechat to thank him / her for his / her recognition of my work service, feel his / her trust in me, and inform me that you can consult me at any time in the future.
4. Candidate care; Successful candidates already trust you very much, so you must do a good job in both recommendation service and post service. Pay more attention to details. Don't ignore the recommendation and ignore it. Usually you can ask about the current situation. In this way, most candidates will feel warm and valued.
5. Strengthen the awareness of referral; During the whole recommendation process, the candidates should be consciously promoted and introduced. For example, when the candidate requests to apply for a preferential price and is about to complete the order, remember to say: "I can pay this price for your friend. I specially apply for it for you. I hope some friends around me can introduce it to me at any time in the future.".
Here are four precautions:
1. Don't belittle the power of any candidate's contacts, and firmly believe that it's natural to get referrals.
2. Let the candidates get more benefits in the referral and formulate the candidate service plan.
3. Let the candidate know more about your service value, so that the value of the candidate will be more and the success rate will be much higher.
4. The service is a little better than the candidate expected. Serve the candidate sincerely. The candidate is willing to introduce you only when he is satisfied.
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